For a brand-new neobank in Uzbekistan.
About Fintech Farm
We are a UK fintech creating successful neobanks in emerging markets in partnerships with local traditional banks. The mission is to make banking services accessible, simple and fun to use worldwide and the goal is to launch neobanks in 50+ markets, serving 100m+ customers.
Our success builds upon a best-in-class product, customer experience, emotional engagement, viral marketing and deep credit-decisioning expertise across our product suite covering credit, payments, savings and investments. One of our founders also previously co-founded a highly successful Eastern European neobank (Monobank) with 10m+ customers.
Since our foundation in 2020, we've so far launched neobanks in Azerbaijan (2021), Vietnam (2023), Kyrgyzstan (2024) and India (2025), with 2m+ customers collectively and have more markets on the near horizon!
Why Fintech Farm is a great place to be
Our ambition. We are looking to become a leading consumer digital bank brand in each market we operate, making it easy for consumers to interact with their money. You could be a part of this exciting journey.
Our culture
Customers. We always go above and beyond to provide an amazing customer experience. We serve our customers the way we would want our mom to be served. And who said that banking has to be boring? We make our apps not just easy but fun to use.
People. We have 250 employees now at Fintech Farm and we are all business partners in our company. Each of us thinks big, acts as if we own the place and never takes "no" for an answer. We work with strong individuals whom we empower and trust rather than micromanage. Common sense rather than formal policies prevails in all that we do. We always stay curious and open-minded. We embrace the 'we over me' culture.
Your role
You'll be responsible for building a communication system that motivates users to perform key actions and helps reduce churn while increasing customer engagement.
What You Will Be Doing:
- Build and manage a system of communications to stimulate key user actions (push, email, SMS, outbound calls)
- Reduce churn and increase user engagement
- Analyze campaign performance with deep data insights
- Experiment with and implement innovative CRM strategies
Who you are
- Curious and proactive, eager to experiment and innovate
- Analytical and structured, focused on outcomes and customer impact
- Communicative and collaborative, able to work across teams
- Inspired to build a communication system that actually changes user behavior
Your Experience
- Experience building communication campaigns in large B2C projects
- Proven success using various communication channels
- Strong skills in performance analytics (experience with ML-driven campaigns is a plus)
- Willingness and ability to generate and execute innovative solutions
What we are offering
- Competitive salary is negotiable depending on the candidate's level
- Share options
- We are still a start-up and more benefits are on the way